The EQ Global Commitment
For over fifty-five years, EQ has been the leading provider of environmental management services. We use innovative technologies and services that minimize waste volumes, reduce costs and protect the environment. EQ has the flexibility to tailor our services to meet your needs and to ensure superior service. This combination of historical presence, technical innovation and flexibility has defined EQ's commitment to setting the industry standard for customer service, associate satisfaction and financial stability.
EQ employs over 1,000 environmental professionals and technicians who work at almost thirty locations in both the United States and offshore affiliates.
Commitment to Customer Value
The qualities that set EQ apart from its competitors:
- Safety - EQ is committed to providing a safe and healthy work environment for our associates and customers. This is done through the implementation of a corporate wide safety management system and a behavior based safety program.
- Service - EQ is committed to providing the highest quality environmental services possible and delivering "Best in Class" customer care that sets the standard for the industry. Utilizing a Single Point of Contact (SPOC), customers can be assured that their needs are met with one phone call. The SPOC has the ability to manage all operational elements of the customer relationship through an extensive network of EQ resources.
- Solutions - EQ is committed to providing a comprehensive range of solutions that meet any environmental need. We work with our customers every step of the way to develop feasible alternatives and identify the most compliant and cost-effective options.
Protection of Your Present and Future Liability
- Financial strength - EQ is a privately held organization that utilizes conservative accounting practices, strong profitability and a low debt philosophy to maintain one of the strongest balance sheets in the industry.
- Indemnification - EQ offers indemnification, shielding its customers against contractual claims and regulatory fines incurred due to an error committed by EQ.
- Environmental liability insurance - EQ carries the highest level of liability insurance in the industry.
At EQ, we continually measure and improve our performance in order to exceed expectations and ensure full compliance with all applicable regulatory and health and safety requirements. We approach every client relationship as a partnership and are committed to being the industry leader in providing high quality services that minimize client costs and liabilities, while setting the standard for innovation and customer-focused solutions. Integrity and mutually beneficial partnerships with our clients, associates and host communities are the core values that drive our business.
When our customers face an environmental challenge, they know that EQ offers the complete answer.